Philosophy

• Live by the mission statement: Everyone's mission statement is similar but focuses on going above and beyond expectations to care for the citizens.

• The quote "If you don't stand for something, you will fall for anything" highlights the importance of having strong convictions.  Without a clear purpose, you might be swayed by any passing idea or trend.  Knowing what you stand for allows you to make informed decisions and avoid being easily manipulated.

• Placebo is a drug: A strong will can be a powerful motivator, like a placebo that produces a positive effect even if it's not a real medication. By believing in yourself and your ability to achieve something, you'll be more likely to put in the effort to make it happen. "Don't know" and "can't" really mean not enough practice. You are more likely to be retain something if you are motivated and are interested in the topic. Triggering a fight or flight response can take you from falling asleep to fully aware. 

• Be smart enough to know how dumb you are. You are not going to improve if you don’t allow yourself to be vulnerable.

• Pareto principle. 80/20 rule. 20% effort accounts for 80% of the results. 80% effort accounts for 20% of the results. 80% of consequences come from 20% of the causes. This phenomenon happens naturally in the environment. In a business, 80% of the revenue only comes from 20% of the customers. Knowing this, you can use this principle to your advantage to focus on what really matters. 

• Try to work in accordance with nature vs trying to make things happen your way. If something like a stretcher gets stuck when removing it from the medic, take the time to find out what is caught. Too often someone tries to force something and ends up breaking the seatbelt or plastic shroud. 

• You are not owed gratitude but show gratitude every chance you get.

• Instead of arguing, practice having healthy disagreements by listening without distractions and respecting the other person's beliefs and values. Validate their key points, and strive for mutually beneficial outcomes.

• Continuously work on personal improvement by making one positive change daily, whether at home or at work.

• If you lose or delete something, don't dwell on it; instead, use the experience to improve your future efforts.

• Set high standards for yourself and strive to perform at your desired level, even if you have to fake it until you make it while maintaining humility.

• Rather than complaining, ask questions to better understand a situation.

• Feedback from others might not indicate that you were wrong, as there can be multiple approaches to a task. Embrace criticism as an opportunity for growth. 20/20 hindsight reveals a lot.

• Remember that people around you may criticize you, and misinterpret their intentions. Try to view their feedback constructively and use it for self-improvement.

• If you're being micromanaged, it might be a sign that you need to establish trust. Micromanagement often stems from a need for more faith in someone's abilities, resulting in step-by-step instructions.

Also known as the "conscious competence" model, describes the journey of learning a new skill:

1. Unconscious Incompetence (Ignorance): You are unaware you lack the skill and may even deny its importance.

2. Conscious Incompetence (Awareness): You become aware of the skill gap and understand the need to learn.

3. Conscious Competence (Learning): You actively learn and practice the skill, requiring focused effort and concentration.

4. Unconscious Competence (Mastery): The skill becomes second nature, performed smoothly and automatically without conscious thought.

This highlights the importance of acknowledging your shortcomings, actively learning, and practicing to achieve mastery.